3r3r Privacy Policy – How We Handle Your Personal Data

1. Introduction

3r3r ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes in plain terms how 3r3r collects, uses, stores, shares and protects your personal information when you access the website at https://3r3r.biz, create an account, make a PKR deposit or withdrawal, participate in any game, or communicate with our support team.

We built 3r3r specifically for Pakistani players, and that local focus extends to how we handle data. We do not collect more than we need. We do not sell what we collect. We do not store it longer than necessary. And we give you clear, accessible rights over your own information.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement between you and 3r3r.

2. Data We Collect

3r3r collects personal data through several channels — registration, account use, payment processing and platform interaction. Below is a complete breakdown of the categories of data we collect and their specific purpose.

3r3r does not collect sensitive personal data such as biometric data, health information, religious beliefs or political opinions. We collect only what is necessary to provide you with a functioning, secure and legally compliant gaming account.

3. Why We Collect Your Data

Everything 3r3r collects has a specific, legitimate purpose. We do not collect data speculatively or as a precaution — every data point in our systems exists because it serves a real operational or legal function.

Primary Purposes

• Account Management: To create, verify and maintain your 3r3r account, keep your balance accurate in PKR, and process all account-related requests.
• Payment Processing: To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and debit cards accurately and securely.
• Identity & Age Verification: To confirm that you are at least 18 years old and that your account details are genuine, as required by our responsible gaming obligations.
• Fraud Prevention & Security: To detect and prevent unauthorised account access, suspicious transaction patterns, multi-accounting and any attempt to manipulate game outcomes.
• Regulatory Compliance: To maintain the transaction and identity records required by applicable laws, including anti-money-laundering obligations.
• Responsible Gaming: To monitor gaming patterns that may indicate a player is experiencing difficulty and to administer voluntary tools like deposit limits and self-exclusion.
• Customer Support: To investigate and resolve account queries, payment disputes and technical issues.

Secondary Purposes (with your consent)

• Sending you information about promotions and offers relevant to your gaming preferences on 3r3r, where you have opted in to receive marketing communications.
• Platform improvement through aggregated, anonymised analytics of how players navigate and use 3r3r features.

You can withdraw consent for secondary purposes at any time by updating your notification preferences in your account settings or by emailing support@3r3r.biz.

4. How We Store and Protect Your Data

3r3r applies multiple layers of security to protect your personal and financial data at every point in its lifecycle — from the moment you type it into a registration form to the day your account is eventually closed.

Technical Security Measures

• 256-bit SSL Encryption: All data transmitted between your device and the 3r3r servers is encrypted using bank-grade SSL. The padlock in your browser address bar confirms this is active at all times.
• Encrypted Data at Rest: Sensitive data stored on 3r3r servers — including financial records and identity documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Only authorised 3r3r personnel with a demonstrated operational need can access player data. All internal access is logged and audited.
• Firewall & Intrusion Detection: 3r3r's infrastructure is protected by enterprise-grade firewalls and active intrusion detection systems that monitor for unusual access patterns 24/7.
• Two-Factor Authentication: 3r3r offers optional two-factor authentication for player accounts to add an extra layer of login security.

5. Sharing Your Data

3r3r does not sell your personal data to third parties. Full stop. Your information is never passed to advertisers, data brokers, or companies looking to market their services to you without your explicit consent.

There are, however, specific circumstances where 3r3r must share limited data with trusted third-party partners to deliver the services you expect:

• Payment Processors: When you deposit or withdraw PKR, your transaction details must be shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or your card issuer — to complete the transaction. Each provider handles this data under their own privacy policy and is subject to applicable Pakistani financial regulations.
• Identity Verification Services: Where 3r3r requires identity verification, we may share your identity documents with a third-party KYC (Know Your Customer) provider who verifies their authenticity on our behalf.
• Game Technology Providers: The companies whose game engines power 3r3r tables may receive anonymised session data necessary to operate their software. They do not receive your identity or financial details.
• Legal and Regulatory Authorities: 3r3r will disclose player data to law enforcement, regulators or courts when required by applicable law, or when we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of our players or comply with a legal obligation.

All third parties who receive data from 3r3r are subject to data processing agreements that require them to handle your information securely and only for the specified purpose. They may not use your data for their own marketing or any purpose beyond what 3r3r has authorised.

6. PKR Payment Data — Special Protections

Because 3r3r is built specifically for Pakistani players and handles all transactions in Pakistani Rupees, we take particular care with payment-related data. Financial information is treated as the most sensitive category of personal data on the platform.

What We Store

3r3r stores the minimum payment information necessary to maintain your account transaction history, process refunds or reversals, and investigate any payment disputes. For mobile wallet payments, we store your registered wallet number for return-payment routing. For card payments, we store only the last four digits, card type and expiry month/year — never the full card number, which is handled exclusively by our PCI-DSS compliant payment gateway.

What We Do Not Store

• Full 16-digit card numbers.
• Card CVV/security codes — these are never stored under any circumstances.
• Bank account PINs or mobile wallet PINs.
• Online banking login credentials.

7. Cookies and Tracking Technologies

3r3r uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies help us recognise returning visitors, maintain your login session, and understand how players navigate the platform so we can improve it.

You can manage optional cookies through your browser settings. Note that disabling essential or security cookies will impair your ability to log in and use the platform. 3r3r does not use third-party advertising cookies or sell cookie data to advertising networks.

8. Your Data Rights

As a 3r3r player, you have clear rights over the personal data we hold about you. These rights can be exercised at any time by contacting support@3r3r.biz.

To exercise any of these rights, email support@3r3r.biz with your account details and the specific right you wish to invoke. We will verify your identity before processing any request and respond within 30 days. There is no charge for exercising your rights.

9. Data Retention

3r3r does not keep your data indefinitely. We retain different categories of data for different periods based on the purpose for which it was collected and the legal requirements applicable to that data type.

• Account & Identity Data: Retained for the duration of your active account plus a minimum of five years after account closure, as required for anti-money-laundering compliance.
• Transaction Records (PKR deposits/withdrawals): Retained for a minimum of five years from the date of each transaction, in line with financial record-keeping obligations.
• Gaming History: Retained for five years from the date of each gaming session. This supports dispute resolution and responsible gaming monitoring.
• Support Communications: Retained for three years from the date of each interaction, unless the communication forms part of an ongoing dispute or regulatory matter.
• Technical & Log Data (IP addresses, session logs): Retained for 12 months, after which it is either deleted or fully anonymised.
• Marketing Consent Records: Retained for as long as you maintain marketing preferences in your account, plus three years as evidence of consent.

Once retention periods expire, data is permanently deleted from 3r3r systems or anonymised such that it can no longer be linked to any individual player.

10. Children's Privacy

3r3r is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe your child has created an account on 3r3r or provided personal information to us, please contact support@3r3r.biz immediately.

We will investigate the matter and, where a minor's account is identified, close it immediately, delete all associated personal data, and refund any deposits made from that account to the original payment source. 3r3r's age verification process is designed to catch underage registrations, but if one slips through, we rely on reports from parents and the wider community to address it promptly.

11. Changes to This Privacy Policy

3r3r may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons. When material changes are made, we will notify registered players by email at least 7 days before the changes take effect. The "Last Updated" date at the top of this page reflects the current version.

Minor, non-material updates — such as correcting a typo or clarifying existing language without changing the substance of how we handle your data — may be made at any time without prior notice. We encourage you to review this policy periodically. Your continued use of 3r3r after a policy update constitutes acceptance of the revised terms.

Archived versions of previous Privacy Policies are available on request from support@3r3r.biz.

12. Contact Us & Data Requests

For any question, concern or request relating to this Privacy Policy or to your personal data held by 3r3r, please get in touch through the channels below. Our team will always respond within 24 hours for general queries, and within 30 days for formal data rights requests.

• Email: support@3r3r.biz — for all privacy-related queries and data rights requests
• Live Chat: Available 24/7 inside your 3r3r account for immediate assistance
• FAQ: Browse common questions — many privacy questions are answered there

When contacting us about a data rights request, please include your registered email address or mobile number so we can verify your identity before processing your request. We do not charge for exercising any of your data rights, and we will never require you to create a new account to submit a privacy request.